Businesses from all over New Zealand use Eyede's solutions
Eyede provides solutions for any kind of business - we serve over 600 customers in Australasia.
See what some of our existing customers have to say about our services below.
Resene Paints
Resene Paints Ltd is the largest privately owned and operated paint manufacturing company in New Zealand, with operations in Australia and Fiji. Resene Paints operates a loyalty type ColorShop card for customers. This card provides the customer buying privileges when purchasing products from a Resene ColorShop.
A customer was able to sign up for a card at a Resene ColorShop. The customer details were entered into the system and a card was issued to them within 10 working days.
Aims and Objectives
Deliver an online point of sale solution that can:
- Enable store owners/operators to capture data in geographically dispersed locations (100+ stores), whilst not affecting the internal network
- Enhance the accuracy of the data capture process and the significance of the data so Resene has an up to date database enabling them to target customers with product and customer information in a timely way
- Increase operational efficiency in terms of capturing data, reduction in costs associated with duplicate records, and reduce the issuance time of the ColorShop card
Our Solution
Using Eyede’s Secure Online Management System (eSOMS), Eyede delivered an end-to-end credential management solution for Resene throughout New Zealand and in Australia.
Some of the eSOMS features include:
- Web based data entry with auto complete fields and auto suggest to improve accuracy of data capture.
- PAF validation of all records entered (PAF is the Postal Address File managed by NZ Post).
- Ability to track and report incomplete customer data.
- Customised data exports for quantitative analysis.
- CSV file import/export.
- Ability to synchronise and distribute customer data through one centralised source to a specified manufacturer using eSOMS card production module.
- Full track and trace, reducing call centre inquired costs associated with card status inquiries.
Success Factors
- Increased operational efficiency with improved data accuracy, removal of record duplication and reduced card issuance from 10 days to 3-5 working days.
- The accuracy of the Colorshop Cardholder database is enhanced to the point that data is extracted from eSOMS and used for quantitative analysis by other business units within Resene.
More of our customers
Kiwibank
Eyede created for Kiwibank the ‘Loaded for Travel’ EMV chip Visa debit card. Following from a strong relationship producing all credit and debit cards for Kiwibank, Eyede were asked to implement Kiwibank’s first EMV chip card. This was the first in the world to enable the card-holder to hold 5 currencies on one card.
Fish and Game New Zealand
Fish & Game New Zealand were looking to streamline the manner in which licences were sold as well as to implement a centralised database solution so individual regions did not have to maintain their own.
Ministry of Social Development
Eyede, in partnership with Unisys and the NZ Automobile Association, were contracted to provide both the SuperGold and Community Services Cards for the Ministry of Social Development.
New Zealand Secondary Schools
Eyede is well established in the secondary school market providing Student Identification card requirements to a significant number of schools across New Zealand through the eSOMS software product.
Resene Paints
Resene Paints operates a loyalty type ColorShop card for customers. This card provides the customer buying privileges when purchasing products from a Resene ColorShop. A customer was able to sign up for a card at a Resene ColorShop. The customer details were entered into the system and a card was issued to them within 10 working days.
Snapper's Integrated Public Transport Ticketing Scheme
Snapper has established an integrated ticketing and small value payments system capability and implemented an integrated ticketing system for NZ Bus in Wellington. Eyede is responsible for many parts of the solution and has been leading the technology development for over twelve months.
Wellesley Boutique Hotel
WBH wanted to offer guests and members extra benefits of "belonging" through the use of an integrated database and card system, with the card acting as physical ID, the mechanism for achieving the benefit, and allowing after hours secure access to the Hotel facilities.