The Ridewise Solution is an innovative solution for councils operating ‘Total Mobility’ schemes, which provide taxi-fare discounts to people with mobility impairments.
Packaged as a single, integrated electronic system that connects councils, community organisations and taxi operators.
Ridewise:
allows councils to maintain accurate, up-to-date records of clients, agencies, taxi operators and taxi drivers
ensures that only authorised parties have access to these records
captures, in real time, full details of all Total Mobility transactions
provides a full suite of reporting services
offers online application and assessment forms for Total Mobility clients, as well as alerts for key events such as reassessments
enables online invoicing and payment authorisations between councils and taxi operators
Ridewise benefits
streamlines the Total Mobility application process, with less paperwork and a dramatically reduced risk of errors and duplication
cuts Total Mobility management costs owing to lower overheads and electronic, instead of manual, processes
reduces the risks and costs of entitlement fraud and inappropriate and unauthorised service use
simplifies and speeds up data capture by gathering key information in real time
eliminates the costs of installing new systems by integrating with councils’ invoicing and payment systems
protects key data and other information with robust security systems and processes.
“The product and support we have received has been exemplary.”
Cameron Mair, Project Manager, Environment Canterbury, New Zealand
“We are delighted with the efficiency of the system and especially the ability to detect and prevent fraudulent trips.”
Rhonda Christianson, Total Mobility Coordinator, Greater Wellington Regional Council, New Zealand